Consumers want the freedom to choose how to pay for their products. Merchant services help businesses meet those preferences.
Globally, digital payments continue to expand, with the annual volume of non-cash transactions expected to hit 3.54 trillion by 2029, according to Capgemini’s 2026 World Payments Report.
The report also found that in ecommerce, digital wallets accounted for 53% of transaction value in 2024, and they are projected to reach 65% by 2030.
If you operate a retail business, merchant services give your customers more freedom and flexibility over how they pay. They also influence how quickly you receive the funds, what fees you pay, and how easily payments connect with the rest of your commerce operations. Ahead, you’ll learn how merchant services work, what they include, how pricing works, and how to compare providers to find the right fit for your business.
What are merchant services?
Merchant services are tools companies use to accept credit cards, debit cards, and other electronic payments. They’re an essential component for any business that wants to offer payment methods beyond cash, including ecommerce businesses and brick-and-mortar stores. They can include everything from payment processing and merchant accounts to gateways, terminals, and reporting tools.
Merchant services vs. merchant account vs. payment processor vs. payment gateway
Today, many providers bundle multiple roles into one platform. So you might be buying a single solution, but all the following components still play a distinct role. Here’s how they differ:
Merchant services are the overall setup and support
Merchant services is a broad umbrella term—it covers everything a business uses to accept and manage payments. It includes hardware and software, along with other payment tools, that a business uses to accept cards and digital wallets across online, in-store, and mobile channels.
Merchant accounts are where payments are held and settled
A merchant account is a type of financial account that accepts digital payments. A business typically gets one through an acquiring bank or payment provider, often as part of a broader merchant services package. Approval may depend on a provider’s risk review. This account is where funds go before they are deposited into your business’s operating bank account.
Payment processors move the money
A payment processor is a service that routes transactions between the merchant, card networks, and banks to authorize and settle payments. It helps move payment information through the authorization and settlement process so funds can reach your merchant account.
Payment gateways capture and encrypt payment data at checkout
A payment gateway is used at checkout. It captures the card or wallet data and transmits it for authorization.
How merchant services work
A merchant service provider is an intermediary between your business, your customer, and any financial institutions involved in a transaction between the two—including your bank and the customer’s bank. It facilitates a secure transaction through a process that happens behind the scenes.
A typical successful payment transaction follows these steps:
- Your customer presents their payment method, whether by entering payment details online or swiping a credit or debit card on your point-of-sale (POS) terminal—or just tapping it.
- Your merchant services provider sends the payment information through the card network (Visa, Mastercard, American Express) to the issuing bank (the customer’s bank) for approval.
- The customer’s bank either approves the transaction and sends an approval code to the card company.
- The card company sends the approval code to your merchant services provider.
- Your merchant services provider relays the approval code to your payment terminal.
- Your payment terminal confirms the transaction and prints a receipt.
- After approval, your merchant services provider settles the transaction by moving funds from the customer’s bank to your acquiring bank, which deposits them into your merchant account.
All of this happens seamlessly in only a few moments. Most merchant services providers charge the retailer around 2% to 3% of the payment amount per transaction, plus monthly fees ranging from $20 to $50.
Components of merchant services
Merchant services include payment processing and a financial account, but they also deliver additional features to help you run your business effectively:
- Payment gateways and APIs: Cloud-based software encrypts checkout data, tokenizes sensitive card details, and connects your online store or POS to the card networks with a single integration.
- POS hardware and software: Terminals, card readers, and mobile apps let you ring up sales in person while syncing inventory, tax, and customer data to your ecommerce back end.
- Security and compliance tools: These services help protect revenue and keep you compliant with PCI-DSS encryption, tokenization, and AI-powered fraud detection.
- Integrations with third-party providers: The best merchant services providers allow you to customize your payment processes and methods based on your industry and the markets you serve. This often depends on third-party integrations.
- Reporting and analytics: You’ll access real-time dashboards that break down sales, fees, and payout timing so you can reconcile faster and spot financial patterns.
- Value-added services: Extras like invoicing, gift cards, and capital advances facilitate smooth payment flow and provide a better customer experience.
Shopify bundles many of these services into one platform, so you can manage commerce without juggling multiple vendors.
Benefits of a merchant services provider
The right merchant services provider helps you settle sales faster and make sure fees don’t eat into your margins. Other benefits include:
- More sales approved at checkout: Shopify Payments uses a machine learning (ML)-based authorization process that can help improve payment authorization rates, which can translate into more completed sales.
- Fewer and cheaper chargebacks: Chargebacks were projected to take over $33.78 billion from businesses’ pockets in 2025 alone, according to a 2025 trend report from Mastercard. Providers like Shopify offer fraud tools and chargeback protections that can help reduce payment disputes and their cost.
- Faster access to cash: Instant and same-day payout options are a key benefit of merchant services. Ninety-two percent of US businesses say improving cash flow is a top reason they’re adopting faster payment processing, and 86% already use instant payments.
Key takeaways before choosing a provider
Typical funding timelines and what affects payout speed
The funding clock starts after your provider finishes a batch at the cutoff time. For example, a provider might use a daily cutoff time such as 4:00 pm Pacific.
You’ll typically see your money in two to three business days, but timing can be delayed by weekends, holidays, or risk-related holds during busy seasons. Because timing can vary, it’s worth checking your provider’s terms for settlement cadence, whether you are paid gross or net of fees, and which specific events—such as high chargeback ratios—allow the provider to keep your funds in a reserve.
Common pricing models and the fee traps to watch for
There are three main ways your merchant services provider charges you for processing payments: flat rate, tiered, and interchange plus. The lowest advertised rate isn’t always the lowest total cost, so it’s important to look beyond headline pricing.
It’s also important to understand interchange fees, which are a percentage of each transaction you pay to credit card companies for processing credit or debit card payments. Card companies and banks assume the risk of fraud or payment issues on every transaction, and these fees cover that.
Flat rate
The most straightforward pricing model is a flat rate—a small percentage of the transaction amount plus an additional fixed fee.
An example of flat-rate pricing is 2.9% + 30 cents per transaction. This structure is simple and predictable, making it easy to plan your expenses based on the number of sales you make in a given time period.
Tiered
A tiered pricing model has different pricing levels based on the level of risk the payment processor takes with each payment type.
For example, one tier can include in-person credit and debit card payments, which are usually deemed the safest and come with the lowest processing rates. The next tier can include international online payments, which come with more risk and result in higher processing fees.
Some tiered pricing plans also group transactions into categories such as qualified, mid-qualified, and non-qualified, which can make the total cost harder to predict.
Interchange plus
The interchange-plus model means you’re paying the existing interchange fee plus a markup—an additional percentage or fee per transaction.
Unlike the other two pricing models, interchange plus outlines exactly what you’re paying for, and can make pricing more transparent. This can be useful to businesses processing enough volume to benefit from detailed pricing, but many companies, especially smaller ones, might find this level of detail overwhelming.
Extra fees
Don’t forget about incidental fees, which are additional costs your merchant service provider may charge you. Here are some to keep in mind:
- Account setup fees
- Recurring account fees (annual or monthly)
- Minimum processing fees if you don’t meet a required transaction volume
- Chargeback fees if a customer disputes a charge and wins
- Payment card industry (PCI) compliance fee
- Statement fees
- Batch fees for settling many transactions at once
- Cancellation or termination fees if you cancel the service before your contract is up
- Non-sufficient funds (NSF) fee when your bank account can’t cover a business transaction
11 best merchant services providers in 2026
If you’re looking for a merchant services provider, here are 11 providers worth considering. The best option depends on your business type, size, and needs—there’s something on this list for everyone.
| Monthly fees | Transaction fees | Funding | Settlement timing |
|---|---|---|---|
| Shopify | Starts at $29 | No transaction fee with Shopify Payments; Credit card processing varies | 1–3 business days (or next day to a Shopify Balance account). Varies by country. |
| Helcim | None | In-person: 0.4% of purchase amount + $0.08 Online: 0.5% + $0.25 | 1–2 days |
| Square | Starts at $29 | In-person: 2.6% + $0.15 Online: 3.3% + $0.30 | 1–2 days/same day |
| Stripe | None | 2.9% + $0.30 for cards; 0.8% for ACH, capped at $5 | 2 business days, varies by country and account settings |
| Stax | Starts at $99 | $0 + conversion fees | Card payments ~48 hours, ACH up to 5 days |
| Clover | Unspecified | From 2.3% + $0.10 | 1–3 days |
| Chase | Varies by product | In-person: 2.6% + $0.10 Online: 2.9% + $0.25 | Same day for Chase accounts |
| Bank of America | Unspecified | In-person: 2.65% + $0.10 Online: 2.99% + $0.30 | Same- and next-day funding available to businesses with Bank of America accounts |
| PayPal | $0 | 1.50% to 4.99% + fixed fee | Instant to PayPal balance, 1–3 days to bank |
| US Bank Merchant Services | $0 | In-person 2.60% + $0.10 Online: 2.90% + $0.30 | 7-day/week service including weekends and holidays |
| Dharma Merchant Services | $20 | In-person: 0.15% + $0.08 Online: 0.2% + $0.11 | Next-day funding may be available for some merchants; cutoff times vary by platform and underwriting. |
Our methodology
While every business has unique needs based on factors like transaction volume, international presence, and industry requirements, we focused on how well each provider supports modern commerce operations across online and in-person channels.
We believe Shopify offers a strong merchant services solution because it combines payments, commerce tools, and reporting in one platform. Rather than stitching together separate solutions for online and in-person selling, Shopify delivers unified commerce that connects storefronts, payments, and back-office operations.
However, it's important to compare different providers to find the right fit for your specific needs. This analysis examines the top merchant services providers, evaluating them on factors such as native integration capabilities, global payment options, operational efficiency, total cost of ownership (TCO), and scalability potential.
1. Shopify

Shopify is a unified commerce platform that helps you run online and in-person sales from one system. Unlike other solutions that require complex integrations between separate systems, Shopify provides one platform for all your selling channels—whether that's online, in-store, through popups, or across social media.
With Shopify Payments built directly into the platform, you get comprehensive payment processing capabilities that work seamlessly across all channels. This includes secure credit card processing, automated fraud prevention, and support for local payment methods in specific markets. Every transaction is protected through automatic fraud analysis, helping your business stay secure as you grow.
Because Shopify also provides a full point-of-sale system with Shopify POS, you gain an integrated back office with inventory management, customer profiles, marketing tools, detailed reports, and omnichannel checkout options. For businesses that want to consolidate commerce operations, that can mean fewer systems to manage.
Features:
- Seamless integration with Shopify stores
- Multiple payment options, including credit cards and Shop Pay
- Real-time reporting
- Chargeback protection through Shopify Protect
- Buy now, pay later (BNPL) options via Shop Pay Installments
Cost: Monthly store plans start at $29 per month. There are no transaction fees for stores using Shopify Payments, though credit card processing fees vary depending on the plan you choose. Using third-party payment providers carries additional fees of 2%, 1%, or 0.6% of purchase amount for Basic, Grow, and Advanced plans, respectively.
2. Helcim
Helcim is a merchant services company that lets you accept payments in-store, on the go, and online.
Helcim offers recurring payments, invoicing, international payments, a customer portal, and customer relationship management (CRM). Its card reader and virtual terminal let you accept payments on a computer, tablet, or smartphone.
Helcim provides volume-based discounts, so as your transaction amount increases, lower processing fees may apply. You can reach Helcim customer support via phone or email.
Features:
- Interchange-plus pricing
- No long-term contracts
Cost: 0.4% + 8 cents for in-person transactions, 0.5% + 25 cents for online transactions, and plus interchange for the lowest tier.
3. Square
With Square, you can accept payments in person, online, remotely (like ACH transfers), and over the phone. Square’s hardware options include a reader for chip cards and contactless cards, a terminal, a magnetic stripe reader, an iPad point-of-sale device, and a cash register.
Features:
- Offers hardware, software, and payment processing
- Customer support via phone or email
Cost: 2.6% + 15 cents per in-person transaction, 3.3% + 30 cents for cards, or 1% per transaction (minimum $1) for ACH bank transfers (invoices only) on the Free plan. Monthly plans vary by product.
4. Stripe
Ecommerce stores can use Stripe to accept online payments in more than 135 currencies, use prebuilt payment pages, manage online subscriptions, and issue invoices.
Stripe features an application programming interface (API) that integrates with payment methods worldwide, such as Alipay in China or iDEAL in the Netherlands. It is also known for its fraud detection.
Features:
- International currency payment processing
- Online and in-person payments
- Compatible with more than 100 payment methods
- One-click checkout
Cost: 2.9% + 30 cents per successful card charge; ACH payments cost 0.8% per transaction, capped at $5.
5. Stax
Stax (formerly Fattmerchant) is an all-in-one payment processing platform that enables businesses to take payments in person, over the phone, online, and on mobile. It also supports invoicing customers and clients.
The pricing Stax offers is designed for businesses processing higher payment volumes, with a monthly fee that starts at $99. However, there’s a subscription model with no additional percentage markup on direct-cost interchange, which makes monthly costs more predictable.
Features:
- Invoicing
- Payment reporting
- Multiple payment types
- Customer support via phone and email
Costs: Plans start at $99 per month plus interchange and card-network fees.
6. Clover
Clover is a full-service POS system and merchant service provider. It offers software and hardware with features for online and in-person payments, as well as advanced options for inventory management and customer loyalty programs. Clover charges a monthly subscription fee on top of transaction fees.
Features:
- Online and in-person payments
- Full POS system
- Additional offerings like Clover Capital
Cost: Transaction fees typically start around 2.3% + 10 cents per transaction. Monthly subscription fees also apply and vary by plan and reseller.
7. Chase
Chase is a major US bank that offers a suite of tools for retail businesses, including Chase Payment Solutions merchant services. Chase offers POS terminals, gateway tools, and online acceptance for in-person and online payments. You can use its payment terminals, mobile apps, and POS integrations, and accept payments by phone or payment link.
Features:
- Retail POS available
- Virtual terminal and payment gateway
Cost: Rates depend on your account and transaction type. Typical pricing includes 2.6% + 10 cents for card transactions; 3.5% + 10 cents for manually keyed transactions or payment links; and 2.9% + 25 cents for ecommerce payments.
8. Bank of America
Bank of America is another major US bank that offers merchant service solutions for retailers to process both in-person and online payments. Beyond payments, Bank of America offers a POS system with accounting, employee management, inventory tracking, and other business management features.
Features:
- Accept credit and debit cards, contactless, swipe, and keyed payments
- POS and mobile POS (mPOS) for in-person transactions
Cost: Rates depend on your account and transaction type.Typical pricing includes around 2.65% + 10 cents for card transactions; 2.99% + 30 cents for ecommerce payments, and 3.50% + 15 cents for keyed transactions. A monthly subscription fee may also apply.
9. PayPal
PayPal is an online payment processor that has expanded into a full payment and merchant service platform for businesses of all types and sizes. Retailers can use it to accept online payments, send invoices, offer express checkout, and process in-person sales.
Features:
- Robust tools for online payments
- International payment options
- Embeddable payment button
Cost: PayPal’s merchant fees vary by product. Examples of current US pricing include:
3.49% + fixed fee for PayPal Checkout
2.99% + fixed fee for standard credit/debit card payments
4.99% + fixed fee for PayPal Pay Later options.
10. US Bank Merchant Services
US Bank offers a payment solution for small businesses with in-person and online payment processing capabilities. The service is powered by Elavon (a US Bank subsidiary) and integrates directly with US Bank business checking accounts.
Features:
- Funding options that may allow payouts seven days a week, including weekends and holidays
- Integrated online store capabilities and POS lending options through Avvance
Costs: Rates depend on account configuration and transaction type. Typical pricing includes 2.6% + 10 cents for card transactions, 3.5% + 15 cents for manual transactions, and 2.9% + 30 cents for online payments.
11. Dharma Merchant Services
Dharma Merchant Services is a credit card processing service provider that caters to businesses processing more than $10,000 in monthly transactions. It offers both in-person and online payment processing solutions with integration capabilities for most point-of-sale systems.
The company also offers next-day funding for most merchants, provided that transactions are batched out by 5 pm Eastern Time.
Features:
- Integration with multiple POS systems (Clover, Aloha, Lavu, Shopify)
- Supports both in-person and online transactions
- Accepts all major credit cards and digital wallets
Costs: Interchange plus 0.15% + 8 cents for in-person transactions, interchange plus 0.2% + 11 cents for online transactions, and a monthly fee of $20
Seven things to consider when choosing a merchant service provider
Now you know what most merchant services providers offer and the pricing structures they use. Here are some key points to keep in mind as you research different providers:
1. Pricing
Monthly fees are the fixed amount a provider bills you every month. No-fee plans work best if you process less than about $15,000 in card sales, because you only pay transaction rates.
Once you’re processing more volume, paying roughly $29 a month for added POS and reporting tools can lower your overall cost compared to higher per-transaction rates alone. As you compare providers, look at total cost—not just the advertised rate—including monthly fees, payout fees, hardware costs, and chargeback-related charges.
2. Payment types
Offering the right mix of payment options helps you capture every sale. Customers prefer a variety of payment methods, including credit cards and debit cards, digital wallets, and buy now, pay later options.
You’ll also want to look for a provider that offers regional preferences, like iDEAL in the Netherlands and Boleto in Brazil. The right payment mix can affect both conversion and your ability to sell in different markets.
3. Customer support
Offering seamless transactions is essential to your customer happiness and your cash flow. If the process gets stuck for any reason, you’re not just losing money—you also risk damaging customer trust.
If there’s an issue with payments, how will your provider handle it? Look at review sites like G2 or Capterra to read reviews from fellow business owners and learn about their direct experience with the provider. It can also help to check whether support is available 24/7 and which channels (phone, chat, or email) are included.
4. Funding options
Consider the ways a provider moves money from your sales into your bank. Standard payouts are usually free and arrive in one to three business days.
Some providers also offer instant or same-day payouts, where money arrives within minutes or hours. There are two caveats for these payments:
- You may pay a small extra fee (often 1%) for the speed.
- You may need to acquire a financial account with the provider, like Shopify Balance.
5. Security and PCI compliance
Your provider needs to meet certain security standards to keep your customers’ transactions and payment details safe. The most important ones include PCI compliance (for handling credit and debit card information) and SOC standards for data security and processing.
The latest PCI DSS v4.0 future-dated requirements became mandatory on March 31, 2025, which means payment providers must meet updated standards for authentication, encryption, and ongoing security monitoring.
Find this information on your provider’s security or compliance pages.
6. Integrations
First, establish what you need from a merchant services provider based on the business tools you already use.
This includes integrations. List payment providers, shopping cart integrations, accounting software, and other systems that support your operations. Then find solutions that fit.
Also, think about the payment methods you want to offer. Consider credit and debit cards, ACH payments, gift cards, mobile payments, checks, electronic checks, and custom payments like split payments. A provider with flexible integrations can make it easier to connect these payment methods across your ecommerce store, POS system, and back-office tools.
7. Reporting and analytics
It’s important to find a merchant services provider that also provides insight into business performance. At a minimum, you’ll want to be able to report on the number of transactions and sales volume for your business per day, week, or month.
More advanced providers also offer automated reporting, payout tracking, and fee breakdowns that help you understand processing costs and sales trends without building reports manually.
Merchant services FAQ
What does a merchant service do?
A merchant service provides the following:
- Payment processing
- Payment gateway
- Payment terminal
- POS system
- Mobile payments
- Virtual terminal
- Reporting and analytics
- PCI compliance support
What is an example of a merchant service?
Shopify is an example of a merchant service provider. Shopify offers a full suite of business management tools, including merchant services, payment processing, POS systems, inventory management, and more.
What is the difference between merchant services and a payment gateway?
A merchant service is the whole payment package, including a merchant account, processing, payouts, hardware, and support. A payment gateway is just one part of that package—it’s the software that sends your customer’s payment details to the banks for approval during an online checkout.
What are merchant services on my bank statement?
Merchant services on your bank statement refer to the fees and charges associated with processing credit and debit card transactions for your business. These can include transaction fees, monthly service fees, and other related merchant services costs.
How do merchant service providers make money?
Merchant services make money by charging any combination of transaction fees, monthly fees, equipment fees, service fees, cancellation fees, currency conversion, setup fees, and expedited payout fees.


