Webinar + Q&A
About the event
AI is changing how commerce happens, from product discovery to customer support. In this practical webinar, Shopify and Gorgias will walk through what merchants need to know now, how Gorgias works with Shopify, and how to build an AI setup that is trained, useful, and measurable.
GORGIAS X SHOPIFY PLUS
Understand What AI Can Do for CX
See how Gorgias helps Shopify merchants centralize support, automate common requests, and support shoppers across email, chat, social, SMS, and voice, while keeping customer conversations connected to commerce.
AI IMPLEMENTATION
Build AI That Gets Better Over Time
AI performance depends on how it is configured and trained. Learn how to define goals, set brand voice, enable actions, structure guidance, review conversations, and keep your knowledge base fresh as policies, seasons, and products change.
EXCLUSIVE OFFER
Get Dedicated Support to Launch
Webinar attendees will learn about the Gorgias offer for eligible Shopify Plus merchants: reach 50% automation in the first 50 days with dedicated implementation support, unlimited integrations across the Shopify ecosystem, free implementation valued at £5–10k, and an extended 14-day trial.
Meet the speakers

Shopify
Ruxandra Vlad
Senior Revenue Marketing Manager

Gorgias
Theo Burns
Technology Partner Manager, EMEA